FREQUENTLY ASKED QUESTIONS
You Ask - I Answer
HOW LONG DOES EACH THERAPY SESSION TAKE?
Sessions run for 50 minutes ( a 'therapy hour'), the standard time allotted to therapy sessions.
DO YOU HAVE EVENING AND WEEKEND AVAILABILITY?
Yes. Our hours are as follows:
· Monday :12pm - 7pm
· Tuesday :12pm - 7pm
· Thursday: 12pm - 7pm
· Friday : 12pm - 7pm
· Saturday: CLOSED
· Sunday : 12pm - 4pm
***Hours subject to change at Owner's discretion***
WHAT ARE YOUR SELF-PAY RATES?
Individual therapy: $120 ( Initial Assessment-$140)
Couples/ Marriage Therapy: $140 ( Initial Assessment-$150)
Family Therapy: $150( Initial Assessment-$160)
Business Consulting: Varies contingent on identified needs ( We work together in determining fees)
DO YOU TAKE INSURANCE?
We accept Cash, Money Orders, HSA, Debit and Credit card payments including: Mastercard and Discover and Visa cards for payment.
At this time, we are in-network with:
BCBS(PPO, HMO, EAP, Fed, etc).
Cigna (PPO, HMO, EAP, POS).
United Health Care/ Optum
Please check with your insurance carriers prior to making an appointment. We will be taking other insurances in-network and other insurance in the near future. Rest assured this information will be updated as soon as we begin accepting a broader range or insurance carriers. Check our News and Updates page for any changes.
MISSED APPOINTMENTS/ CANCELLATIONS/ RESCHEDULING
We understand life happens and that being said, please contact our office within 24 hours if you are unable to make it and need to reschedule.
Late cancellations with less than 24hrs notice, Missed appointments without notice will incur a full session charge.
If you are running late, please let the receptionist know and provide an ETA. We will work within reason for the remainder of your allotted session time. If you are running more than 20 minutes late, you will need to reschedule. It would not be fair for you to come in for a brief or rushed session nor should we keep the next client waiting.
If it is after 5 pm, you can reach me at (469) 540-3182 (cell). I return calls within the hour if I am not with a client or in a meeting.
DO YOU OFFER GROUP SESSIONS?
We will be offering group sessions in the near future. Please feel free to let us know what your needs or interests are regarding group sessions.
Check our News and Updates page for any changes.